Following are the key features of the 18 Month Bronze Medal warranty.
For more specific information and terms, please see the warranty information
in your user manual provided with your equipment or ask your Tanning Consultant.
• 18 months on parts
• 1 year on gas springs
• 6 months on ballasts
• 90 days on acrylics, lamps and starters
• 30 days on labor*
Bronze Medal Features included in: SunQuest® Series and Lumagen™.
* Note on labor: Tan At Home may contract outside servicers to perform repair work. Tan At Home is not responsible for any damages made to the tanning bed or your premises caused by the servicer while performing repairs.
Please direct any such concerns directly to the servicer
Standard warranty
Your ETS Distributor (Tan At Home), through a manufacturer’s warranty, warrants your tanning unit to be free of structural defects in material and workmanship, under normal use, for its lifetime. Tan At Home will, at its discretion, repair any structural defect which materially affects the performance of the tanning unit, or replace the tanning unit. For 18 months following the shipping date of your tanning unit, Tan At Home will provide replacements for parts that prove to be defective in material or workmanship. Fluorescent lamps, and lamp starters are warranted against manufacturer’s defects for a period of ninety (90) days following the shipping date of your tanning unit. Acrylics will be warranted against manufacturer’s defects for a period of 90 days. Labour costs associated with repair or replacement work covered by this warranty will be reimbursed for repair or replacement work required to be performed for a period of 30 days following the shipping date
of your tanning unit. Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages resulting from unauthorized repairs or modifications are not covered by this warranty. Warranty coverage does not include cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes that do not materially interfere with the function of the tanning unit.
THIS STANDARD WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED.
No one has the authority to change or modify this Standard Warranty in any respect. To obtain service under this Standard Warranty, contact Tan At Home.
Proof of purchase, including serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS, LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, and the above limitation or exclusion will not apply to residents of some states/provinces.
If you have any questions, please don’t hesitate to call your representative.
1.877.333.4TAN
